What it is

Learning system

Screen shots

Using it

Products

System requirements

Ripple Effects Social Learning Coach Software is organized into three lines.

People-related productivity issues

This product line includes a set of modules that address Social Learning-based business functions that directly affect personal and team productivity. They are functions that managers are routinely expected to perform - things like Giving and Receiving Feedback, Team Building, Resolving Conflict, Setting Goals, Active Listening, and Managing Consequences. These tools are responsive to a major concern of today's top companies, who operate in a highly competitive market, where there is a shortage of trained managers.

The first module, the Business Coach is available now. This 18 topic software tool helps managers develop key coaching and feedback skills. Topics include giving and receiving feedback, negative and positive feedback, motivating others, giving and getting help, and skill training in empathy, assertiveness, and managing feelings. It includes 8 self-assessments to find out more about yourself in key areas.

Compliance issues

These are matters of law, but they require increasingly sophisticated social skills to be handled successfully. This is where the most obvious pain is in industry today - a result of burgeoning law suits. Companies can integrate this product into ongoing employee training to reduce costs and legal exposure. Appreciating Diversity, Sexual Harassment, Equal Opportunity and Reasonable Accommodation are planned titles in the Compliance Coach line.

Core social-emotional competencies

A third product line will be a systematic, modular training course in seven core social emotional abilities. These skills have been shown to be generic success factors in business management across industries (and in school and ordinary life). They can be learned either through a systematic, training program with certification, or on a "what you need, when you need it" basis.

Most employee performance objectives are directly or indirectly tied to these seven core competencies. They are Empathy, Assertiveness, Impulse Control, Management of Emotion, Decision Making, Self Understanding and "Connecting" skills, including communication skills, group participation skills, and value based skills such as fairness.

These in turn are broken down into about 100 micro tutorials that can be combined in nearly unlimited combinations to meet specific individual performance objectives and/or corporate goals.